Dear Parent/Carer

Many of you will be aware that for some time now we have been using Parentmail and its payment function, +Pay, to communicate with parents and to receive online payments for dinner money and school trips.

The system has worked with varying degrees of success and as we regularly review all of our systems, we have come to the decision to use an alternative system which we feel will help us to improve our communications with you.

The new system is called Groupcall Messenger and the payment module is called sQuid.  The system is a market leader in the UK with over 5,000 secondary and primary schools signed up, including some of our neighbouring schools in Trafford and Manchester.

The Messenger system allows us to communicate with you via text and email.  The system will allow us to send you important messages, newsletters and updates, reminders of events, and to manage attendance.  You do not need to do anything to start benefiting from the new system, except to ensure that we have your correct contact details (mobile phone number and email address).   If you wish to update your details, please contact Student Services or Reception.

We are planning to fully launch the new system in January 2015.  You will be able to continue to pay dinner money online using Parentmail +Pay, until Friday 12 December 2014. After this time, until the payment function of the new system is up and running, students can load cash onto their accounts using the machines at school or alternatively a cheque for the amount you wish to load onto the account can be handed in to either student services of the catering staff. Please make cheques payable to Caterlink Ltd.

Over the next few weeks we plan to trial the communication side of the system and parents of Year 7 and 8 children may therefore start to receive texts and emails from us.  In many cases you will be able to reply to these messages if you wish, and we would appreciate your feedback.

If you have any queries, please do not hesitate to contact the Business Manager, Mrs K Scott.

Yours sincerely


Lynn Nicholls